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How do I check my balance?

 

When you make a purchase

  • the remaining balance on your card will be printed a the bottom of your store receipt, in place of an ordinary authorisation code.
  • for example, a remaining balance of £15.98 will be shown as 015X98.
  • your account will automatically terminate once you have spent the full value of your card.

 

OR

 

  • By phone        call our free helpline on 0800 011 2606
  • Online            at www.getmybalance.com
  • In person        at Customer Services in thecentre:mk (near Bhs on Silbury Arcade)
  • In store           by asking the store to process a payment of 1p on their till. You will not be charged for this transaction and your balance will appear in place of the authorisation code on your receipt (see above).

 

For more details, choose one of the options to the left, or call our dedicated giftcard:mk line 01908 695996