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Disabled facilities

It couldn’t be easier to get around your favourite stores at thecentre:mk.

The shopping centre is:

  • all on one level
  • under one roof
  • fitted with automated doors at wheelchair height at all main doors

Parking is convenient with

  • parking all on one level with no ramps, lifts or stairs to negotiate
  • plenty of disabled bays positioned around the Centre at regular intervals
  • easy access to most entrance doors

Shopmobility

Wheelsmobility is located on the outside of the Centre on Silbury Boulevard, between doors 7 and 9. Its opening hours are

Monday – Wednesday: 9:30am-4:30pm

Thursday & Friday: 9:30am-5:30pm

Saturday: 9:30am-4:30pm

Sunday: 11:00am-4:30pm

You can hire wheelchairs, scooters and other specialist disabled equipment from here. 

Contact telephone number: 01908 695060

Website: http://www.wheelsmobility.co.uk/index.html?_ret_=return

There is also another Wheelsmobility in Midsummer Place which is open 9.30am – 5pm Monday – Saturday only. Call 01908 550 470 to make a reservation here.

Dedicated loos mean no queues

Our easily accessible unisex toilets for people with mobility impairments are conveniently positioned beside Brunches on Deer Walk. These facilities have recently won a Changing Places award (link to www.changing-places.org) and include:

  • left and right transfer toilets for wheelchair users
  • adjustable changing table with powered hoist
  • Radar Key access (you can borrow a Radar Key from Customer Services near Bhs on Silbury Arcade)
  • fitted with emergency alarms

Other purpose built toilets can be found at John Lewis, Marks & Spencer, House of Fraser, Bhs, Boots, Woolworths and Costa Coffee near Door 1.

Assistance for sensory impairments

We are also able to offer facilities for customers with sensory impairments, including:

  • Hearing Loop – located at Customer Services on Silbury Arcade
  • Large Print Shoppers Guide – pick on up from Customer Services or telephone 01908 398115 and we will send you a copy
  • Shop & See – a free shopping escort service provided by the Milton Keynes Reader Service. Call Nicky Griffiths on 01908 282 282 to book