How do I check my balance?

When you make a purchase

  • the remaining balance on your card will be printed a the bottom of your store receipt, in place of an ordinary authorisation code
  • for example, a remaining balance of £15.98 will be shown as 015X98
  • your account will automatically terminate once you have spent the full value of your card

OR

  • By phone by calling our free helpline on 0800 011 2606
  • Online at www.getmybalance.com
  • In person at Customer Services in thecentre:mk (near Bhs on Silbury Arcade)
  • In store by asking the store to process a payment of 1p on their till. You will not be charged for this transaction and your balance will appear in place of the authorisation code on your receipt (see above)
  • For more details, call our giftcard:mk line 01908 398115.