Disabled Facilities

With our superb disabled facilities, it couldn't be easier to visit thecentre:mk.

The shopping centre is

  • on one level
  • under one roof
  • all main doors are fitted with automated door opening controls at wheelchair height

Parking is convenient with

  • parking all on one level with no ramps, lifts or stairs to negotiate
  • plenty of disabled bays positioned around the Centre at regular intervals
  • easy access to most entrance doors


Shopmobility at thecentre:mk has moved to the main Customer Service desk, near door 9.

Visit the desk or call ahead if you require mobility help on your visit to thecentre:mk.  A range of wheelchairs are available free of charge and pre-booking is highly recommended.

The opening hours are:

Monday – Friday: 9:30am-7:30pm
Saturday: 9:00am-6:00pm
Sunday: 11:00am-4:00pm

Please call 01908 398115 for more information or to make a reservation.

Please note that you will be required to provide a photo id and proof of your address to hire the equipment.

Dedicated loos mean no queues

Our easily accessible unisex toilets are conveniently positioned beside Muffin Break on Deer Walk at door 9. These facilities boast Changing Places status and include

  • left and right transfer toilets for wheelchair users
  • adult changing table, adjustable with electric powered hoist
  • Radar Key access (you can borrow a Radar Key from Customer Services near Bhs on Silbury Arcade)
  • fitted with emergency alarms

Visit Changing Places.

More toilets can be found at John Lewis, Marks & Spencer, House of Fraser, Bhs and Costa Coffee near Door 1.

Assistance for sensory impairments

We are also able to offer

  • Hearing Loop - located at Customer Services on Silbury Arcade
  • Each year-end you can enjoy an Audio description of the wonderful Christmas display, brought to you by MK Reader Service. If you are visiting the show, you can obtain a cassette and walkman from Customer Services and enjoy the audio version as you walk through Middleton Hall. Braille signs are also positioned throughout the Christmas display in Middleton Hall to assist visitors in experiencing the show.
Disabled Facilities