skillscentre:mk & Training

The skillscentre:mk is a unique training centre offering dedicated training facilities with a specialised team of trainers delivering courses with recognised qualifications up to NVQ Level 3.  The skillscentre:mk provides training solutions to businesses in and around Milton Keynes, offering training to meet the needs of local employers, employees and the surrounding community.  You can view our Vision Statement here.

The skillscentre:mk at thecentre:mk is a founder member of the National Skills Academy for Retail, a Government backed network of training centres designed to increase productivity in the sector. Led by Skillsmart Retail and the Learning and Skills Council, the National Skills Academy has been hailed as a key way to help retailers to develop their staff’s potential, improve their performance and prepare for the economic upturn.

This is especially important in Milton Keynes where over 3000 people are employed at thecentre:mk throughout the 240 stores, cafes and restaurants.

You can view our statement of service here.

 

Who's it for?

 

Whether you're an individual or a business the skillscentre:mk has the experience to help you. It provides dedicated training solutions targeting your needs.

What courses are on offer?

Something for everyone.

With a wide variety of courses available from basic skills such as literacy and numeracy through to more advanced NVQ's the skillscentre:mk has something for everyone. Also available are bespoke courses designed by highly trained staff to meet an individual company's requirement.

Most courses take place at the dedicated skillscentre:mk facility, though some courses can be delivered on client site. Here is a list of courses for August to November 2010.

Here is just a small sample of the kinds of courses we offer. We have many more to suit your business.

Assert and Build Confidence

Assert and Deal with Conflict

Assertiveness for Managers

Basic Computing for Absolute Beginners

CIEH Environmental Principles and Best Practice

CIEH Health and Safety in the Workplace

CIEH Level 2 Award Conflict Resolution and Personal Safety

CIEH Level 2 Principles of Manual Handling

CIEH Level 3 Award in Preparing to Teach in the Lifelong Learning Sector

Data Protection

HSE Emergency First Aid at Work

Introduction to Excel

Leading Your Work Team

Level 2 Food Safety

Level 3 Food Safety

Motivational Techniques

NLP Improvers

NLP Introduction

Problem Solving Techniques

Retail - The Law and You

Supervisory Skills

The Art of Delegation

The Art of Negotiation

Time Management

What does it cost?

All skillscentre:mk courses are expertly delivered and competitively priced against the current market.

How do I know which course to choose?

skillscentre:mk offers FREE, impartial advice. The team of expert trainers are able to understand your requirements and find (or create) the training solution which is perfect for you. Just contact us to book an appointment to discuss your needs and interests.

Where and when can I find you?

skillscentre:mk is conveniently located in the heart of Central Milton Keynes in the Food Centre on Avebury Boulevard. Once in the Food Centre, just follow the signs to the skillscentre:mk on the second floor. skillscentre:mk is open Monday – Thursday 9am - 5pm and Friday 9am - 4.30pm. 
Please contact Jackie Small or Monica Kanwar-Jones on 01908 608067.

I'm an employer – what's in it for me?

Investing in staff training is a key element of running a successful business. Companies that invest in training for their workforce will often report: lower staff turnover, increased productivity, better customer retention and increased profitability. Whether you're a small business with just a handful of staff members, or a large company employing thousands, skillscentre:mk can help you meet your business objectives through staff development. From one day short courses and multi-day qualifications, to bespoke training programmes – get in touch to find out more.


More about National Skills Academy for Retail

As part of the National Skills Academy network, the skillscentre:mk offers a range of services including the Diploma in Retail Business, pre-employment training, Apprenticeships, retail customer service programmes and retail work experience opportunities.

After four years of planning, with backing from big-name industry partners including the Learning and Skills Council, John Lewis Partnership, Marks & Spencer and the British Council for Shopping Centres, the National Skills Academy for Retail will oversee a network of one-stop, walk-in and web based retail skills shops on high streets and in shopping centres across the UK, all run by local stakeholders including developers, training providers, Jobcentre Plus and retailers.

These skills shops will provide access to world-class skills solutions and help drive a step change in skills levels for the retail industry. Member skills shops will all gain National Skills Academy for retail accreditation and become part of a network providing access to world-class skills and business support for retailers, employees and the future workforce.

 

skillscentre:mk  & Training